Frequently Asked Questions

What is Proloops™?
Proloops is a professional quality, fully independent online atchive of music loops and samples on disc or for instant download. We've been supplying the creative media industry a vast array of product for all aspects of music production for almsot a decade. Every loop and sample has been created exclusivley, by professional musicians and programmers using a vast array of hi-tech & vintage equipment in our own "Pro Tools TDM" studios.

What file formats do you supply?
The majority of the samples are in the universal WAV format and are compatible with all hardware and software applications that support that format such as ProTools, Logic, Garageband, Acid, Cubase, Nuendo, Cakewalk and many more. We also offer some sample packs specifically in Apple Garageband and REX format.

How do I buy your loops packs?
First, login or create an account if you have not already done so, it's quick, easy and free to do so. This enables you to manage your downloads and gives you access to other info and discounts from our music creation resources. Search the products and add the items you wish to purchase to your cart. When you're done shopping go along to the checkout to complete your purchase. Your downloads will be available within your account and any disc purchases will be despatched in the standard way.

How do I buy sample CD's & DVD's?
You don't need to create an account for this. Simply search the products and add the items you wish to buy to your cart. When you're done shopping go along to the checkout to complete your purchase.

I do not have a Paypal account, do I need one? How do I get one?
You do not need a Paypal account to complete your purchase, Paypal can process your card details just like any other payment service. However, if you wish to open a FREE Paypal account please [ Click Here ]

When I make a purchase how do I know my details are secure?
We are well aware of the concerns regarding online payment transactions. That is why we integrate with the industry standard payment processing provider Paypal to handle all financial transactions.
Our customers directly benefit from the multi-million dollar security features implemented by Paypal to give you the safest possible online shopping experience.

What happens if I get a problem?
At Proloops we have our own servers dedicated to one thing - Proloops. This means fast, reliable downloads for all our customers. However, if you do find a problem, simply Contact Us.
We aim to ensure all our customer are happy with both our product and service...

The disks arrived today, thank you. Fantastic turn around time, I wish everyone was as prompt as you.
Richard - UK
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